About Us
D’YANA is a local Muslimah fashion brand established in 2010 by Rashidah Lee. Rooted in modesty, comfort and timeless style.
The collection is thoughtfully created for every generation and at every moment. From everyday essentials and polished workwear to family gatherings and cherished occasions. Each piece is designed to bringeffortless elegance and e ase into everyday dressing. More than just clothing, every design reflects the beauty of dressing with comfort, confidence and versatility, making modest fashion a natural part of life; from ordinary day s to meaningful moments.
D’YANA offers you full collection of abayas, hijabs, Muslimah blouses and trousers, innerwear and clothing for kids and men. With boutiques across peninsular Malaysia,
Shah Alam, Bangi, Alor Setar and Johor Bahru.
Discover our collections through our official online platform: https://dyana.com.my/
SSM
MAGANDA ABAYA SDN. BHD.
201501024139 (1149466-A)
D’yana HQ (Office Only & Customer Service)
Monday – Saturday: 9.00 AM – 6.00 PM
Address: 83, Jalan Haji Huessein, Chow Kit, 50300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Phone: 010 – 200 2332
OPERATION HOURS
Monday - Friday: 9.00 AM - 6.00 PM Saturday: 9.00 AM - 2.00 PM
EMAIL US
dyanacustomerservice@gmail.com
CALL US
+60102002332
*The office will be closed during festive and holiday.
PRIVACY & POLICY / T&C
Collected Information
We collect information that is needed for the registration procedure at our website. The information that
we collected is voluntarily submitted by the customers to us.
Personal identification details
Your personal identification details are used to process your order, customized your profile information,
update your status of online shopping and to update you with our latest news, promotion and events.
Confidentially
Your personal information such as credit card details, bank account numbers will be kept secret and
confidential with us. We will never share any of your personal content without giving prior notice to our
customer.
Security
We will apply appropriate security application in order to prevent the leaking customer’s personal
identification details from third parties, illegal disclosure and hackers. However, kindly in mind that
information transmitted through internet is not 100% guaranteed safe and secure.
EXCHANGE POLICY
- Strictly no return for sale items, promotion items and clearance items.
- While messaging or emailing us, make sure to put in your e-receipt.
- Store purchase – Exchange within 7 days from the date of purchase of the product(s).
- Online purchase – Exchange within 7 days of receiving the product(s) ordered from the D’YANA website
(www.dyana.com.my) - Only defective item exchanges, size exchanges or colour exchanges are accepted, subject to availability.
- Defective item exchange and size exchange requests will only be processed if notified within seven (7) working
days upon delivery. - For size exchange requests, customers are responsible for both the re-delivery postage fee and the return
pickup fee. - For defective item exchange, the re-delivery postage fee and the return pickup fee are on us.
- Product(s) can be returned for exchange, provided the product(s) returned in new and original condition. It must
be unworn, unwashed, unaltered, with the tag/label still attached and in the original packaging. - D’YANA reserves the right to reject requests for returns and/or refunds were (i) such requests are deemed
habitual in our sole and absolute discretion; and/or (ii) there is suspicion of purchase for the purposes of resale. - D’YANA reserves the right for final decision.
PRODUCT CARE
We want your D’YANA collection to stay beautiful and comfortable for as long as possible. Before washing, do take a moment to check the fabric material and follow the care instructions recommended for the garment. Here are a few simple tips to help you care for your pieces:
A little pre-wash goes a long way!
For garments made from natural fibres, we recommended pre-washing them before wearing or washing them regularly, as some fabrics may shrink slightly. For the best results, wash and dry the garment using the same method you plan to use for future washes. For the first few washes, it’s also best to keep light, dark and bright-colored garments separate, as some colors may bleed or transfer.
With a little extra care, your D’YANA collection can stay looking and feeling lovely for longer. Also, before washing any of the products, make sure to check the care label. If you’re unsure you may check on the internet for further information.
Care label:
